Frequently Asked Questions
Domain Registration and Reservation


Here you can find answers to common questions regarding domain registration and reservation services as provided by Z3 Internet.  If you have a question which you cannot find answered here, please send your question to sales@z3.com.

Registration questions:

Reservation questions:

 

------ more Q & A to come soon.  Remember you can contact sales@z3.com for answers to any questions not answered here.


What information do I need to register a new domain name?

The answer varies based on the following two scenarios:

  1. Your domain will be associated with a Z3 Internet web hosting account:

    Z3 Internet will derive all pertinent contact information needed for domain registration from your web hosting order form.  If you want to host your domain name with a Z3 Internet web hosting account, you should submit your order via the web hosting order system, and not attempt to directly register your domain name.  If you need assistance, contact sales@z3.com.  For information on Z3 Internet web hosting plans to go along with your new domain, see our hosting services section.

  2. Your domain will not be associated with a Z3 Internet web hosting account:

    You will be required  to specify full contact information for the following:

    Organization  - This is the full legal name and address of the organization which is registering the domain name.

    Administrative contact - This is the full legal name, address, telephone number, and email address of the person responsible for handling any administrative correspondence regarding your domain.

    Billing contact - This is the full legal name, address, telephone number, and email address of the person responsible for handling and processing all correspondence regarding the billing of your domain registration fees.  This party will be contacted when your domain name comes up for renewal.

    Technical contact - This is the full legal name, address, telephone number, and email address of the person responsible for handling all correspondence regarding to the technical operation of all servers which will be operating under your domain name.  Note that if you are pointing your domain to services provided by your ISP or another organization, they usually wish to be specified as the technical contact since they are responsible for the physical operation of the equipment hosting yoru domain name.  If in doubt, you can specify yourself  as technical contact and then update your domain record if need be later via our online domain management interface.

    Name (DNS) servers -  IP addresses corresponding to your domain assets must be mapped into at least 2 name servers.   Your ISP or hosting provider should be able to provide you with the identity of the name servers allocated to serve your domain.  In registering a new domain name you will need to specify the fully qualified names of at least 2 name servers serving your domain.   IP addresses alone will not suffice.  Names are typically of the form: ns.myisp.com , ns2.myisp.com , etc.  If in doubt as to what to specify, contact your ISP or hosting provider for the name server info for your domain.  If you are still stuck, contact sales@z3.com for assistance.

    Z3 Internet offers package deals on web hosting and domain registration.  If you are in need of a web hosting account for your new domain, you might want to check out our selection of hosting services.


How long a term can I register a domain name for?

Domain names may be registered for any multiple of years from 1 to 10 years.


How do I modify or update my domain information once my domain is registered?

Once a domain is registered through Z3 Internet, you will have access to our web-based online management interface through which you can make real-time updates to your domain record.  You will have the ability to update such information as contact information, name server information, and organization info.


Are domain registration fees refundable?

All domain name registration fees are not refundable.  If you are unsure whether or not you will have a long-term need for the domain name you are registering, you might be wise to consider registering it for a shorter term.  Registration terms from one to ten years are available.


What information do I need to reserve a new domain name?

You will be required  to specify full contact information for the following:

Organization  - This is the full legal name and address of the organization which is registering the domain name.

Administrative contact - This is the full legal name, address, telephone number, and email address of the person responsible for handling any administrative correspondence regarding your domain.

Billing contact - This is the full legal name, address, telephone number, and email address of the person responsible for handling and processing all correspondence regarding the billing of your domain registration fees.  This party will be contacted when your domain name comes up for renewal.


Can I upgrade my reservation account to a full web hosting account with Z3 Internet at a later date?

Domains reserved through Z3 Internet can be very easily upgraded to a full web hosting account whenever you wish.  Such ease in upgrade makes reserving your domain name now a nice option if you are not quite ready to roll out a full web site.  There is no fee to upgrade to a full hosting account other than the normal web hosting fees applicable to the web hosting service plan you select. 


May I move a domain reserved with Z3 Internet to point to hosting or other services provided by some company other than Z3 Internet?

Yes.  Once your domain is reserved through Z3 Internet and the domain name successfully registered, you have full access to our web-based online management interface through which you can make real-time updates to your domain record.  You will have the ability to update such information as contact information, name server information, and organization info.  This flexibility makes reserving your domain today an easy option that won't tie your hands in future growth decisions you may chose to make down the road.


Can I make regular updates to my business card page?

Yes.  When you sign up to reserve your domain name with Z3 Internet, you have the option of either forwarding visitors to your domain to an external website, or you can just utilize a 'business card' page hosted on Z3 Internet's servers.   Should you take the 'business card' route, you will indeed have full access to customize the page as often as you like.   Updates to this single 'business card' page, as well as any graphics utilized as part of that page, may be uploaded via FTP.  So unlike a static page some providers might provide, your 'business card' page can be as original and dynamic as you want it to be.   And all for the same low yearly fee!


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Questions? Contact: sales@z3.com
Phone: 201-963-8841 

Last updated: 07/26/00

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